Company: Spire Games Company Limited

Email: sgsupport@yeah.net

Terms of Service :

These Terms of Service are entered into between the user (hereinafter referred to as "you") and Spire Games Company Limited (hereinafter referred to as "we"). We provide gaming services to you. By using our services (including using as a guest or registering as a member), you agree to accept and comply with all the following terms. If you do not agree with the content of these Terms of Service, please do not use our services.

1. Scope of Application

1) We provide mobile gaming services and other services (hereinafter referred to as "the Services"). The Services include:

A. Applications suitable for mobile and desktop platforms or devices;

B. Network domain names and subdomains;

C. Online forums or message boards;

D. Other services we actually provide.

2) Please read these Terms of Service carefully. All rights and obligations arising from your use of our services are governed by these Terms of Service, which have legal binding force on you.

3) You acknowledge, confirm, and agree that, whether or not you are registered as a member, as long as you click the registration button (if applicable), access or use our services, or download or post any content on or through our services, it indicates that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services.

4) You acknowledge, confirm, and agree that when you use our specific services, there may be special service terms involved. You may need to read, understand, and agree to these special service terms separately. In case of any conflict between the special service terms and these Terms of Service, the special service terms shall prevail.

5) If you are a child or teenager under the age of 13, please do not use our services. Children and teenagers under 13 are not permitted to use our services.

6) If you are over 13 years old but considered a minor in your country or region, please inform your guardian to read these Terms of Service. You must seek your guardian's consent and guidance before using our gaming services.

7) If you are the guardian of a minor child or teenager aged 13 or older, please read these Terms of Service carefully. If you agree to these Terms of Service, you are responsible for your child's activities while using our services and must supervise their activities. If you do not agree to the Terms of Service, please do not allow your child to use our services.

2. Your Obligations

1) You must not use the Services or participate in our activities in an illegal or unfair manner.

2) You must not interfere with our normal provision of the Services and must refrain from the following behaviors, including but not limited to:

A. Creating, using, publishing, or disseminating any support tools and programs that may affect the fairness of the game ("hacking tools");

B.Illegally collecting, storing, stealing, modifying, or publicly disclosing others' information by utilizing our services, games, or software, or illegally profiting from others' information;

C.Copying, reproducing, cracking, decompiling, disassembling, distributing, or displaying all or part of the software programs, user manuals, and other graphical or audio-visual materials, or attempting to reverse-engineer any function or program of the software or discover the game’s source code in any other way;

D.Publicly displaying and disseminating all or part of the software/services in various forms and on various platforms;

E.Using personal accounts and/or passwords, or virtual items within accounts for renting, lending, selling, sharing, etc.;

F.Modifying or obscuring the service name, our logo, trademark, copyright information, or other intellectual property declarations on software programs, images, animations, packaging, and manuals, or making changes to the software in all aspects including name, content, function, logic, and interface;

G.Developing, producing, or selling derivative products or peripheral products related to the software/services by yourself or allowing or assisting third parties to do so;

H.Scanning, probing, testing, etc., the game software to detect, discover, find, exploit, or disseminate any potential bugs, vulnerabilities, weaknesses, errors, faults, or mechanisms, interfering with our services, games, or software for illegal benefits;

I.Attempting to bypass us to use our services, games, or software, including but not limited to using engines, software, proxies, or devices;

J.Copying, modifying, adding, deleting, attaching, or creating any derivative works from data released into any terminal memory during the operation of the game software, interaction data between client and server during software operation, and necessary system data for software operation, including but not limited to using plugins, cheats, or unauthorized third-party tools/services to access the software and related systems;

K.Modifying or forging commands or data during the operation of the game software, altering the software's functionality or operational effects, or disseminating software or methods used for the above purposes, regardless of whether the actions are for commercial purposes;

L.Using software/services through third-party software, plugins, cheats, or systems that are not developed or authorized by us;

M.Engaging in or encouraging any behavior that violates or promotes violations of laws or regulations, or that may lead to civil and/or criminal liability;

N.Engaging in any acts related to fraud, falsehood, deception, defamation, obscenity, pornography, vulgarity, violence, threats, or promoting violence or threats against any other person; any actions that may provoke, promote, or exacerbate discrimination, racism, hatred, harassment, or harm against any individual or group;

O.Creating accounts for anyone other than yourself;

P.Using our services to gain personal or third-party commercial benefits;

Q.Posting spam or reposting deleted content in our games or official forums;

R.Posting, uploading, transmitting any text, images, videos, audio, software, etc., that infringe on third-party legal rights;

S.Accessing, tampering with non-public areas of our services, systems, etc.;

T.Destroying any security, authentication, or other technical measures protecting our services, games, or software;

U.Using our services, games, or software to publish, promote, or advertise other games, software, or to disseminate false advertisements or information;

V.Engaging in any behavior that infringes on the legal rights of other third parties, bullying, harassing, or intimidating other third parties;

W.Using our services, games, or software for illegal purposes;

X.Engaging in account/item trading, transfer, or stealing others' accounts;

Y.Maliciously applying for refunds while continuing to use our services, games, or software;

Z.Other behaviors that violate laws, regulations, or game rules.

2) You have an obligation to properly safeguard your account and password and to use them correctly and securely. If you fail to fulfill these obligations, leading to loss of your account password, account theft, or other situations that harm your rights or those of others, you shall bear the legal responsibility arising therefrom.

3)You acknowledge that we are not obligated to monitor your or other users' actions when using our services. However, based on our operational needs and to ensure compliance with these terms and applicable laws, we have the right to monitor your or other users' use of our services.

4) If you violate these terms, you shall be solely responsible for any legal consequences and liabilities arising therefrom. We have the right to take actions against your gaming account, including but not limited to warning, restricting, or prohibiting the use of all or part of the gaming account functions, deleting the gaming account and game data, and other related information, or suspending or terminating the account. You shall bear all consequences arising therefrom. If your actions violate laws and regulations, you may be held legally liable. In such cases, we have the right to take relevant measures without notifying you.

3. Accounts and Rights

1) When you register an account (or supplement information after registration), you must provide us with the latest, detailed, and accurate registration information, and you bear the corresponding legal responsibility for the information provided. If the information you provide is inaccurate, untrue, illegal, invalid, has changed without timely updates, or is misleading in any way, we have the right to suspend or terminate your use of any of our services. The registration information you provide may be used by us to determine account relevance and identify user identity. If you cannot provide proof or provide incomplete or untrue materials, we have the right to refuse your related requests.

2) You agree that all materials, data, and records related to your account (including but not limited to login records, behavior records after logging in, etc.) shall be based on the data recorded in our system.

3) Even if we use terms such as "your" or "personal account" to describe your registered account, you agree that you have no ownership or other property rights over the account, and you further agree that all rights to the account and all content within the account belong to us.

4) You acknowledge and agree that you shall be solely responsible for all actions and liabilities arising from your use of the personal account, and we have no obligations or responsibilities regarding your actions and the resulting liabilities.

5) You acknowledge and agree that all rights and interests in any data, content, text, images, audiovisual content, graphics, and visuals generated from your use of the services, games, or software are solely owned by us, and you waive any rights you may have under any laws regarding the aforementioned content.

6) You fully understand and agree that, in order to better provide you with our services and ensure the safety and consistency of our services' functionality, we have the right to adjust, update, or optimize any content or elements in the game (including but not limited to the names, artistic designs, performance, and related value settings of characters, game equipment, and other game items you have purchased or are using), or to change or limit certain functional effects. If we make such adjustments, updates, optimizations, changes, or limitations, you agree not to hold us legally responsible.

7) You fully understand and agree that in order to ensure the security of your game account and to create a fair, healthy, and safe gaming environment, we may, without violating relevant laws and regulations, use technical means to understand the random storage memory of your terminal device and related programs running concurrently with the game during your use of our services. Upon discovering any unauthorized programs that threaten or may threaten the normal operation of our services, we can collect all related information and take reasonable measures to address the issue. Additionally, to ensure your gaming experience, we have the right to transfer or clear some past game data stored on our servers.

4. Authorization

1) Subject to your compliance with these terms, we hereby grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to access, view, download, and print our content (if applicable), but only for your personal and non-commercial use. You may not use, copy, adapt, modify, create derivative works based on, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Services or our content for any commercial or profit-making purposes. Except for the licenses and rights expressly granted in these terms, no other licenses or rights are granted to you by implication or otherwise.

2) By providing any user content on or through our services, you hereby grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to authorize, use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, and otherwise exploit such user content solely on or through our services.

5. Restrictions

You must not record, livestream, or disseminate game content for any commercial or profit-making purposes in any way without our permission, including but not limited to using any third-party software for online broadcasting or transmission. You may not include any content in your livestream that violates these terms; otherwise, we have the right to take action according to these terms. All intellectual property rights in the works (including visuals, sounds, videos, storylines, etc.) generated from your use of our services during livestreaming belong solely to us.

6. Transfer of Game Information

We have the right to split or merge game servers based on actual operational conditions and to transfer your character information, profiles, etc., from the original game server to other game servers. You acknowledge and agree to this.

7. Virtual Items and Charges

1) You acknowledge and agree that the ownership of virtual items (including virtual goods, virtual currency, etc.) obtained through our services belongs to us and is for your personal and entertainment use only. Virtual items are not your personal property, and no ownership rights have been transferred to you.

2) Virtual items obtained through our services may only be used within our application and have no real-world value. You may not exchange virtual items for any real-world currency, goods, or anything else of monetary value.

3) We reserve the right to determine the pricing standards and charging methods for game services. We may establish different pricing standards and charging methods for different services, and may also determine different pricing standards and charging methods based on different stages of the services we provide. You acknowledge and agree that changes or adjustments to charging items or standards are normal business practices, and you may not demand compensation or reimbursement from us due to changes or adjustments to charging items or standards. We may change or discontinue the virtual items you have purchased at any time without prior notice.

4) You agree that if you are a minor, you must make payments under the supervision of a legal guardian and with their consent.

5) If you are an EU resident and purchase virtual items or virtual currency from us, you may have the right to withdraw from such purchases within 7 working days from the date of purchase (cooling-off period); however, if we begin fulfilling our obligations before the cooling-off period ends, the right of withdrawal will not apply. Therefore, you explicitly agree and understand that if you order virtual items or virtual currency from us, your right of withdrawal will be lost as fulfillment begins immediately upon acceptance. You understand and agree that we will not provide refunds for any purchases unless explicitly stated in these terms. If you independently apply for a refund from a store or third party without our consent and successfully obtain a refund, but upon our investigation, the reasons for your refund request do not meet the conditions stated in these terms, we have the right to take remedial measures against your refund actions, including but not limited to deducting corresponding virtual items or rewards from your account or restricting your access to our games.

6) You are responsible for and will pay any fees and taxes incurred from your use of your account and our services.

8. Interaction

1) You acknowledge and agree that you are fully responsible for your interactions with other users. Even if our services provide functions for reporting users, blocking users, or similar features, you will still bear full responsibility for your use of our services and for disclosing your personal information to other users. You should use our services with caution.

2) If you choose to interact with other users (both online and offline), you should take reasonable, effective, and legal measures to ensure your personal and property safety and bear all risks. We are not responsible for your interactions with other users.

3) When interacting with other users, you must comply with laws, regulations, and these Terms of Service, and must not insult, threaten, incite crime, provoke, discriminate against, defame, or commit fraud against other users.

4) We reserve the right to delete any comments, messages, conversations, etc., that we deem inappropriate or in violation of these terms or laws and regulations at our discretion.

9. Third-Party Services

1) Our services may include third-party services or third-party websites/links. You acknowledge and agree that we are not responsible for the content of such third parties. Before using such third-party services or browsing their content, you should carefully read the third party’s terms of service and understand their policies.

2) You agree not to use such third-party services to engage in any illegal activities or violate the content of the third party’s service terms. We are not responsible for your actions.

10. Contests and Competitions

We may hold events, lotteries, competitions, etc., within the game. You should read and understand the relevant rules carefully before participating. If the rules for the event, lottery, or competition conflict with these terms, the specific rules shall prevail.

11. Account Termination

1) If your account is terminated at your request or through our actions, you will lose all access to that account, and terminated accounts cannot be restored.

2) You understand and agree that any virtual items in your account will be lost upon termination, and you will no longer be able to use them or claim them back.

3) You agree that if your account is terminated at your request or through our actions, we are not obligated to provide refunds or any monetary or other compensation.

4) After your account is terminated, you will no longer have access to any content, materials, or information you submitted on our services or be able to continue using our services.

12. Service Interruption

We will strive to provide you with services, but we do not guarantee that our services will be delivered smoothly, timely, safely, reliably, or without errors. Our services may be paused or interrupted due to system maintenance, upgrades, malfunctions, or other reasons. You understand and agree that we are not liable for any of the aforementioned situations.

13. Indemnification

1) If your actions result in losses for us, you acknowledge and agree that, to the fullest extent permitted by law, you will indemnify us.

2) In any case, our total liability to you arising from or related to the services we provide shall not exceed one hundred dollars.

3) The limitation of damages described above is a fundamental element of the basis of the transaction between us and you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

14. Miscellaneous

1) Privacy Policy: Our services are governed by our privacy policy. If you have any questions about our privacy policy, you can read it.

2) Updates to Terms of Service: We reserve the right to modify the terms of service at any time. When we modify the terms, we may post the revised content on the relevant webpage. If you do not agree with the modified content, you may stop using all services we provide. If you continue to use any of the services we provide, it will be deemed that you have accepted the revised content.

3) Contact and Complaints: If you have any questions, comments, or suggestions regarding these terms of service or need to report a complaint regarding your personal information security, you can contact us via our official email: sgsupport@yeah.net. Additionally, our contact address is: FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG.

4) These terms constitute the complete and exclusive agreement between you and us regarding our services. These terms replace and supersede any prior oral or written understanding or agreement between us concerning our services and content.

5) You may not transfer or assign your rights or obligations under these terms through legal means or otherwise without our prior written consent. Any transfer or assignment of these rights or obligations without our consent is invalid. We may transfer the rights or obligations under these terms based on operational needs at our discretion.

6) Legal Protection: Our services, software, content, and games are protected by copyright laws, trademark laws, and other regulations of the People's Republic of China and relevant countries.

7) Governing Law and Jurisdiction: These terms of service and any related actions shall be governed by the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from or related to these terms shall be submitted to the Guangzhou Arbitration Commission for arbitration, which will be conducted according to the arbitration rules effective at the time of the application. The arbitration location shall be Guangzhou, Guangdong Province, People's Republic of China. The language used in the arbitration process will be Simplified Chinese. The arbitration award shall be final and binding on both parties.

Privacy Policy:

Spire Games Company Limited (hereinafter referred to as "we") respect and protect your personal privacy. To provide you with more accurate and personalized services, we will use and disclose your personal information according to this privacy policy. However, we will treat this information with caution. Unless otherwise specified in this privacy policy, we will not disclose such information to any third party without your prior consent. We will continue to update this privacy policy. If you use our services, please confirm that you have read and understood this privacy policy. If you do not agree with this privacy policy, please do not use our services.

This privacy policy mainly includes:

1. What information we will collect from you;

2. How we will use your information;

3. Sharing your information;

4. Storage of your personal information;

5. Withdrawal of consent and deletion of information;

6. Accessing and correcting personal information;

7. Information about children;

8. International transfers;

9. Other;

10. Supplementary provisions (specific jurisdictions).

1. What Information We Collect from You

1.1 Information you provide to us.

(a) Information you provide when registering on the platform, including the information you fill in (such as nickname, avatar, etc.) and/or information imported from your associated social media accounts (such as avatar, nickname, etc.).

(b) Information you fill out when participating in our surveys, promotions, activities, etc.

(c) Information you provide when using payment services.

(d) Information you provide while using our services.

1.2 Information we obtain from you.

(a) Identity information: name, gender, date of birth, age, email address, phone number, address, occupation, etc.

(b) Log information, including: login logs, item logs, operation information, game match information, friend information, interaction records, login accounts, game IDs, IP addresses, network environment, language used, etc.

(c) Device or software information, including: device ID, device name, device type, hardware serial number, device MAC address, device sensor information, package name, application ID, network type, network port information, application version, application settings, system clipboard, Wi-Fi status/parameters, Wi-Fi access name (SSID), router MAC address (BSSID), IP address, and mobile device system version and identification code.

(d) Chat information: including text, images, voice, video, etc. that you chat with others in the game.

(e) Transaction information: including bank/debit/credit card number, card expiration date, order content, etc.

(f)Game information: including login status, match information/status, achievement information, game progress, game identification information, game event information (including errors, crashes, restarts, upgrades), etc.

(g) Application information: including device identifier information, hardware and operating system information, etc.

(h) Other information: we may collect other information based on specific services or features on the platform. In such cases, we will provide a separate privacy statement detailing the collection and use of such information.

1.3 Information we obtain from other third parties.

We may receive personal data about you from third parties and other publicly available sources.

1.4 Cookies.

(a) We may use cookies to collect your data, which can help you revisit the site. A cookie is a small piece of data sent by a web server and stored in a web browser, allowing the data to be read from the browser at a later time. Currently, the data collected from cookies is used to improve service functionality. The data we provide is analyzed and organized based on your accumulated usage of the service. Cookies can help make the login process faster and smoother and can store data between calls.

(b) You can disable cookies in your browser without affecting your experience on our website, but cookies do make our services more convenient. Disabling cookies may complicate your use of our services and involve more input processes. You should also be aware that if you disable cookies, certain features of our services may be affected.

2. How We Use Your Information

We fully respect and protect all personal information you submit and generate while using our services. Unless otherwise specified in this privacy policy, we will not disclose your privacy information to any third party without your prior consent. Unless permitted by you, third parties or companies providing separate or collective services will be denied access to your information, including all previously accessible information upon termination of services.

2.1 Purposes of Using Your Information. We use your information for the following purposes:

(a) Verify your identity and help you complete registration and login. This is to provide you with stable services and ensure the security of your service usage.

(b) Assist you in placing orders, making payments, recharging, and delivering goods/services to you, ensuring account and property safety. This is used to provide you with in-game recharge and transaction services, show you and facilitate your management of services and/or orders, while maximizing the protection of your virtual items, and for verification and inquiry of transaction behaviors by relevant administrative departments and judicial authorities.

(c) Maintain the normal operation of game functions. This is to provide you with basic game functions and maintain their normal operation.

(d) Create a fair, healthy, and safe gaming environment. This is used to combat actions that disrupt the fairness of the game or interfere with or destroy normal game services (including detection of piracy, scanning for cheats, preventing cheating, and preventing malware such as viruses and trojans), ensuring the safety of your gaming account.

(e) Provide interactive and publishing services, information push, and conduct product/service marketing. To timely provide you with updates about products and services, we will use your personal information to push hot content, activity notifications, and progress.

(f) Game operation statistical analysis, conduct service satisfaction surveys, improve services. To provide you with better and higher quality services, we will use your data for research, analysis, and service improvement. Additionally, we will use the information obtained from the surveys you fill out to enhance and optimize our services.

(g) Contact you when necessary. In situations where you participate in our activities, consult us, or lodge customer service complaints, we need to use your information to contact you.

(h) Help you view your history. We need to store, host, and back up your personal data so that when you request to view your game history, we can provide feedback on your game history.

(i) Fulfill legal obligations. This is used to respond to legal processes, comply with or act according to the applicable laws, government, or regulatory requirements in any relevant jurisdiction, including but not limited to the disclosure requirements imposed by any laws binding on us, related companies, or affiliates.

(j) Other purposes permitted by applicable laws, and we have notified you when obtaining your consent.

(k) Legal basis for processing. If you are a resident of the EU, we will process your information based on a range of legal bases. For example, we will process your information when we have obtained your consent, we have legitimate interests in doing so, it is necessary for the performance of a contract with you, and we have legal obligations to process your information. For example, we rely on our legitimate interests to provide targeted marketing services and on contractual necessity to process the information you provide when creating an account. To learn more about the legal bases we rely on for processing your information for any specific purpose, please contact us using the contact information provided in this privacy policy.

3. Sharing Your Information

3.1 Sharing. We value the protection of your personal information and will only provide your personal information to third parties for legitimate, proper, necessary, specific, and explicit purposes, and will maintain strict confidentiality. We will require our partners to handle your personal information in accordance with our requirements, this privacy policy, and any other relevant confidentiality and security measures. In general, we will not share your personal information with any company, organization, or individual, except in the following cases:

(a) With your prior consent.

(b) Sharing your personal information as required by applicable laws, regulations, legal processes, government mandates, or judicial decisions.

(c) When necessary to protect us, you, or the public from threats to their interests, property, or safety, information may be provided to third parties.

(d) Your personal information may be shared among our affiliated companies. We will only share necessary personal information, and such sharing must comply with the purposes described in this privacy policy.

(e) To provide you with better and higher quality products and services, we will share some of your personal information with our partners for advertising-related services, message push functions, payment-related services, third-party authorized services, support product feature modules, etc. If you refuse to let our partners collect the necessary personal information for providing services, you may be unable to use that third-party service on our platform.

(f) To comply with the law, protect the legitimate rights and interests of us and our affiliates or partners, you, or others, or to prevent fraudulent activities and reduce credit risks.

Our partners' collection and processing of information are governed by their respective privacy policies or relevant statements, which do not apply to this privacy policy. Therefore, we recommend that you review the privacy policy of any third-party service before use. To protect your legal rights, if you find potential risks associated with the relevant third-party service, we recommend terminating the operation immediately and contacting us promptly.

3.2 Transfer.

(a) With your prior consent, we will transfer your personal information to other parties.

(b) As our business continues to develop, we may engage in mergers, acquisitions, asset transfers, or similar transactions, or for other reasons need to transfer personal information, and your personal information may be transferred as part of such transactions. At that time, we will inform you of the name or contact information of the receiving party and require the new company or organization holding your personal information to continue to protect your personal information according to legal regulations and no less than the requirements of this privacy policy.

(c) Necessary disclosures as required by applicable laws, regulations, legal processes, and mandatory administrative or judicial requirements.

3.3 Disclosure. We will only publicly disclose your personal information in the following situations:

(a) With your prior consent or at your request.

(b) According to applicable laws, regulations, legal processes, and mandatory administrative or judicial requirements, we may publicly disclose your personal information.

3.4 Exceptions to Prior Authorization for Sharing, Transferring, or Disclosing Personal Information. In the following situations, sharing, transferring, or disclosing your personal information does not require prior authorization:

(a) Information you publicly disclose.

(b) Related to national security or defense.

(c) Related directly to criminal investigations, prosecutions, trials, and judgments, and executions.

(d) Related directly to public safety, public health, or significant public interests.

(e) Necessary to protect the life, health, and property safety of natural persons in emergency situations, but difficult to obtain your consent.

(f) Other information that has already been legally disclosed, such as legal news reports, government information disclosures, etc.

(g) Other situations provided for by laws and regulations.

According to legal provisions, sharing, transferring, or disclosing de-identified personal information that cannot be restored or re-identified does not constitute sharing, transferring, or disclosing personal information. The storage and processing of such data do not require notification or consent from you.

4. Storage of Your Personal Information

4.1 Retention Period. Unless otherwise provided by laws, regulations, or regulatory authorities, we will only store your personal information for the duration necessary for the purposes stated in this privacy policy and within the time limits required by laws and regulations. After the expiration of the aforementioned period, if you do not contact us to delete your personal information, we will take all reasonable and necessary measures to continue to ensure the security of your personal information. In deciding the retention period for personal data, we will consider the quantity, nature, and sensitivity of the information, risks that unauthorized use or disclosure may pose, the purposes for processing this information, applicable legal provisions, and our regular business operations.

4.2 Data Destruction. When we no longer need the data for our business or legitimate purposes, we will take appropriate measures to destroy or permanently anonymize the personal data.

4.3 Security Measures. We will store your personal information securely, including taking technical and organizational measures to protect your information from unauthorized access and illegal processing, accidental loss, damage, and destruction. However, neither data transmission over the internet nor electronic or physical storage methods can guarantee absolute security. Therefore, we cannot guarantee the safety of your personal information. You bear the risk of any such data transmission.

4.4 Your Responsibilities. If you have a password to access any of our products, you are responsible for keeping that password confidential. Do not share your password with anyone. We are not responsible for any unauthorized transactions made using your personal data (including but not limited to your account and/or password). If you suspect unauthorized access, you should immediately change your password to a strong one.

5. Withdrawal of Consent and Deletion of Information

5.1 Withdrawal of Consent. Unless you submit a written request to withdraw your consent, your consent to the collection, use, and disclosure of your personal information will remain valid. If you need to withdraw your consent, you can contact us via email, online customer service, etc., and submit your request. You can withdraw your consent and ask us to stop collecting, using, and/or disclosing your personal information for any (or all) of the aforementioned purposes.

5.2 Deletion of Information. You have the right to request the deletion of your personal data. If you need to request the deletion of your personal data, you can contact us via email, online customer service, etc., and submit your request. Please note that once your personal information is deleted, it cannot be recovered.

5.3 Processing Time. After receiving your request to withdraw consent or delete personal data, we may need a reasonable amount of time to process your request, generally requiring 15 calendar days. If special circumstances require a longer processing time or other additional procedures and rules, we will provide you with further explanations.

5.4 Processing Impact. Please note that depending on the nature and scope of your request, we may not be able to continue providing our services. In such cases, we will notify you before completing the processing of your request. Please decide whether to make a request after understanding the potential impacts and your needs.

5.5 Revocation of Application. If you decide to cancel your withdrawal of consent or deletion request, please contact us via email, online customer service, etc.

5.6 Exceptions. Please note that if applicable law permits or requires the collection, use, and disclosure of your personal information without your consent, the withdrawal of consent or deletion request will not affect our rights to continue collecting, using, and disclosing personal data.

6. Accessing and Correcting Personal Information

6.1 Viewing Information. You can view your account basic information, including account, account ID, device, and device login information, as well as other personal information you choose to fill in, through the "Account" module in our game products, subject to specific game settings.

6.2 Copying, Correcting, and Supplementing Information. Some information can be directly copied, corrected, or supplemented using our game products through the "Account" module. If the information you need to copy, correct, or supplement cannot be operated through the "Account" module, you can contact us via email, online customer service, etc., and submit your request.

6.3 Processing Time. We may need a reasonable amount of time to process your request, generally requiring 15 calendar days. If special circumstances require a longer processing time or other additional procedures and rules, we will provide you with further explanations. If we are unable to process your personal data as you requested, we will inform you of the reasons we cannot do so.

6.4 Fee Charges. Please note that some requests may incur reasonable fees. If this is the case, we will inform you of the fees before processing your request.

7. Information about Children

7.1 Protection of Children's Privacy. We place a high priority on protecting the privacy of children and adolescents. Therefore, we generally do not collect or retain personal data or non-personal identification information from children under 13 years old. If you believe we have inadvertently collected personal data or non-personal identification information from children under 13, please contact us using the contact methods provided in this privacy policy. We will delete the relevant data after verification.

7.2 Age Restriction. If you are a child or adolescent under 13 years old, please do not use our services. Children and adolescents under 13 are not allowed to create any accounts using our services.

7.3 Minor Users. If you are 13 years old or older, but are considered a minor in your country or region, please inform your guardian to read this privacy policy. You need to seek your guardian's consent and guidance before using our game services.

7.4 Guardians' Responsibilities. If you are the guardian of a child or adolescent who is 13 years old or older but still a minor, please read this privacy policy carefully. If you agree to this privacy policy, please take responsibility for your child's activities while using our services and supervise their activities. If you do not agree with the privacy policy, please do not allow your child to use our services.

8. International Transfers

We may transfer your information across borders to affiliated entities or other third parties. We may also transfer your information from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have data protection laws identical to those in your jurisdiction, but we will take measures to ensure that adequate safeguards are in place to protect your information.

9. Other

9.1 Updates to the Privacy Policy. We reserve the right to modify the terms of the privacy policy at any time. When modifying terms, we may publish the revised content on the relevant webpage. If you do not agree with the modified content, you may stop using all services we provide. If you continue to use any services we provide, it will be deemed that you have accepted the revised content we provide.

9.2 Contact and Complaints. If you have any questions, comments, or suggestions regarding this privacy policy, or need to report complaints or violations related to the security of your personal information, you can contact us via our official email: sgsupport@yeah.net. Additionally, our contact address is FLAT/RM A 12/F ZJ 300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG.

9.3 Applicable Law and Jurisdiction. This privacy policy and any related actions are governed by the laws of the People's Republic of China, without regard to its conflict of laws principles. Any disputes arising from or related to this privacy policy shall be submitted to the Guangzhou Arbitration Commission for arbitration, which will be conducted in accordance with the arbitration rules in effect at the time of the arbitration application. The arbitration location shall be Guangzhou, Guangdong Province, People's Republic of China. The language used in the arbitration process shall be Simplified Chinese. The arbitration award shall be final and binding on both parties.

10. Supplementary Provisions (Specific Jurisdictions)

10.1 Additional Information for Residents of the European Economic Area (EEA) and the United Kingdom (UK). If you are in the EEA or the UK, the following additional information applies to you and supplements the above privacy policy.

(a) Rights of Data Subjects. In addition to the information listed in the "Your Rights and Choices" section of the above privacy policy, you also have the right to:

(i) Request that we restrict the processing of your personal data;

(ii) Exercise the right to data portability;

(iii) Object to the processing of personal data.

(b) Legal Basis for Processing Your Personal Data. The legal basis for our collection and use of the information described in Section 2 of the above privacy policy is:

(i) To establish and fulfill our contract with you (i.e., our terms of service) and to provide our services;

(ii) For the legitimate interests of us or our partners, provided that these interests are not overridden by your data protection interests and fundamental rights and freedoms, such as protecting our legal rights, pursuing or defending legal claims, and improving our services;

(iii) Based on consent when obtained separately;

(iv) To comply with our legal obligations under applicable laws and regulations;

(v) To protect the vital interests of us or others (e.g., other players), such as preventing fraud and violations of our terms;

(vi) Although we do not generally collect sensitive or special categories of personal information, if we do so, it will be based on consent or other applicable legal grounds.

(c) Further Inquiries. If you have any questions or need further information about the legal basis for processing your personal information or wish to withdraw your consent, please refer to the relevant sections of the above privacy policy.

(d) Cross-Border Data Transfers.

(i) As a global company, we may transfer your personal data to our affiliates, third-party service providers, and partners operating globally, which may be located outside your country (e.g., Singapore). The data protection laws of these countries may differ from those of your country.

(ii) When we transfer your personal information to countries outside the EEA and the UK, we rely on relevant "adequacy decisions" from the European Commission if those countries are formally recognized as providing an adequate level of personal information protection.

(iii) If the transfer is not subject to an adequacy decision, we have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy. The safeguards we use include standard contractual clauses published by the European Commission on June 4, 2021, including the UK annex, and/or agreements permitted under Article 46 of the UK GDPR for international data transfers. These are the protective measures we take for the transfer of personal information between us and other companies. All companies must protect the personal information they process from Europe in accordance with EU data protection laws. Transferred personal information includes basic information such as your name or contact details, such as your email address.

(e) Children's Notice. Our services are not directed towards or suitable for children. For the purposes of our services, a child is defined as (i) under 13 years of age, or if older (ii) between 13 and 18 years old but not reaching the age at which valid consent under applicable data privacy laws is required for processing their personal information. We strive to adhere to various regional legal minimum age guidelines to determine the age at which children can access certain features of our services.

(f) Data Protection Supervisory Authority. If you wish to lodge a complaint with the data protection supervisory authority in your country or region, please contact the relevant authority.

10.2 Additional Information for California Residents. California Consumer Privacy Act (CCPA). Under the CCPA, we need to provide the following additional notice to residents of California. According to this notice, personal information refers to information that can identify, relate to, describe, or is reasonably capable of being associated, or could be reasonably linked (directly or indirectly) to a specific consumer or household, or as defined by the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations.

(a) Personal Information Exclusions:

(i) Information obtained from government records legally.

(ii) De-identified or aggregated information.

(iii) Other information excluded from the scope of the CCPA.

(b) Categories of Personal Information Collected for Business Purposes:

(i) Contact information and identifiers, including names, aliases, online identifiers, IP addresses, email addresses, or other similar identifiers.

(ii) Customer records, including names, phone numbers, and financial information (such as payment information and bank account numbers).

(iii) Commercial information, including products or services purchased or obtained.

(iv) Internet or other electronic network activity information, including browsing history, search history, and interactions with internet websites or applications.

(v) Inferred information, such as consumer preferences derived from the above information.

(c) Purposes of Processing. As mentioned, to provide our services to you, we collect and process your personal data for one or more purposes, including:

(i) Allowing you to access or limit your access to our services;

(ii) Providing you with the services you need and fulfilling our contractual obligations to you;

(iii) Analyzing and managing our services for system management, service security, fraud detection, verifying account ownership, archiving, and/or backup purposes;

(iv) Fixing errors or defects, improving our services, and responding to customer wishes and preferences, including language and location customization, personalized support and guidance, and other responses;

(v) Developing new services or products and improving your experience;

(vi) Verifying and confirming payments;

(vii) Providing advertisements that may be relevant to your interests (you can enable or disable this feature in device settings as described below);

(viii) Communicating with you (including sending SMS and/or push notifications) and taking action against violations;

(ix) Personalizing your experience;

(x) Keeping you informed about the latest product announcements and providing other information related to our services;

(xi) Providing software verification, upgrades, and management, and notifying you of special events;

(xii) Offering opportunities to participate in our surveys or activities;

(xiii) Fulfilling our obligations under applicable laws and regulations, responding to government requests;

(xiv) Establishing, exercising, or defending legal claims;

(xv) Analyzing, configuring, segmenting, merging, and/or updating all collected data (whether aggregated or personalized) to improve service quality and provide a better experience;

(xvi) Protecting the integrity, information security, and financial security of our services, complying with legal obligations, and enforcing compliance with the terms or other restrictions on your use of our services;

(xvii) Tracking your processes on our website and applications to verify you are not a robot and to optimize our services;

(xviii) And/or for any other purposes specifically notified to you when collecting information.

(d) Collection of Personal Information. In the twelve months prior to the last update of this notice, we collected personal information from the following categories of sources:

(i) You/your device: Information directly provided by you or your device.

(ii) Affiliates.

(iii) Advertising networks.

(iv) Analytics providers.

(v) Operating system/platform providers: Operating systems and platforms.

(vi) Social networks.

(vii) Partners: Business partners.

(viii) Public information: Publicly accessible sources.

(e) Rights of California Residents. If you are a California resident, you may exercise the following rights:

(i) Request a copy of the personal information we collected about you in the past 12 months.

(ii) Request details about the categories of personal information we collected, the categories of sources for that information, the business or commercial purposes for collecting that information, and the categories of third parties with whom we share that information.

(iii) Request the deletion of personal information we collected about you, subject to certain exceptions.

10.3 Additional Information for Residents of Turkey. If you are in Turkey, the following additional information applies to you and supplements the above privacy policy.

(a) Data Collection and Processing. Your personal data will only be processed in accordance with data protection laws, particularly the Turkish Personal Data Protection Law (Law No. 6698, "DPL").

(b) Categories of Personal Data Collected and Their Sources are described in the " What information we will collect from you.

(c) Your Rights. Under Article 11 of the DPL, you have the following legal rights regarding your personal information data held by us. As a data subject receiving services from the Republic of Turkey, you may apply to the data controller (and within the limits allowed by applicable laws and regulations):

(i) To learn whether your personal data has been processed;

(ii) To request information about whether your personal data has been processed;

(iii) To understand the purpose of processing your personal data and whether it is being used for that purpose;

(iv) To know the third parties to whom your personal data has been transferred domestically or abroad;

(v) To request correction of incomplete or inaccurate data (if any);

(vi) To request deletion or destruction of your personal data in accordance with Article 7 of the DPL;

(vii) To object to results generated about you through automated systems only;

(viii) To claim compensation for damages arising from the unlawful processing of your personal data.